Verify payment requests
Contact the person through a channel you already trust before approving an unexpected request.
Cyber safety, explained clearly
Simple guides and practical tips to help you understand common online risks and make safer digital decisions.
Plain-language guidance for everyday digital life

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Start with practical advice for some of the risks people encounter most often.
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Good habits, lower risk
Six small checks that can help protect your accounts, money, and personal information.
Contact the person through a channel you already trust before approving an unexpected request.
Important accounts should not share passwords. Turn on multi-factor authentication where available.
Never share OTPs, PINs, CVVs, passwords, or recovery codes through a message or call.
Check the full address before entering account details or making a payment.
Keep your phone, browser, and apps updated through their official stores and settings.
Urgency and secrecy are warning signs. Stop and verify independently before acting.
Know the warning signs
Recognize the pattern, then choose a safer next step.
Unexpected requests to pay immediately through an unfamiliar link.
Offers that request an upfront fee, deposit, or sensitive account details.
Guaranteed returns, secret tips, or pressure to act before an offer disappears.
A supposed friend or organisation asks for secrecy, money, or a verification code.
A message creates urgency and sends you to a lookalike sign-in page.
An unrealistic discount or unknown seller pushes payment outside the platform.
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Community learning
Educational activities that make safer digital choices easier to understand and share.
Short, accessible sessions that explain current digital risks without technical jargon.
A simple routine for discussing suspicious messages, account recovery, and online privacy.
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Clear answers about reporting, safer next steps, and this educational service.
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